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HOW TO UPDATE SOLIDWORKS TOOLBOX 2018 HOW TO
HOW TO UPDATE SOLIDWORKS TOOLBOX 2018 WINDOWS 10
HOW TO UPDATE SOLIDWORKS TOOLBOX 2018 WINDOWS

This tab tells you common system information and settings and gives warnings on basic issues. Let's start by checking out the ‘Diagnostics’ tab. Inside of the SOLIDWORKS Rx, some tabs will give you different information about the program.

HOW TO UPDATE SOLIDWORKS TOOLBOX 2018 HOW TO

Related Article: How to Make a SOLIDWORKS Rx Problem Capture

HOW TO UPDATE SOLIDWORKS TOOLBOX 2018 WINDOWS

To access this go to your Windows start menu and type in ‘SOLIDWORKS Rx XXXX’, with the XXXX being the year/version of SOLIDWORKS having the issue. To do this SOLIDWORKS has a powerful set of tools in the SOLIDWORKS Rx. Now that we know more about our system, it is time to have SOLIDWORKS tell us a little about what is going on. You can compare your system to the minimum requirements here. Knowing this information, it is a good time to check to make sure your system is running the recommended hardware. If SOLIDWORKS is using this card it is likely the issue as many Intel cards are not powerful enough to run the program. In many instances of dual cards, one is an Intel HD card. If you get to the display page and you see more than one graphics card we will need to check to see if SOLIDWORKS is using the correct card.

HOW TO UPDATE SOLIDWORKS TOOLBOX 2018 WINDOWS 10

If the OS name is Windows 7 Home or Windows 10 Home, this is very likely the cause and it is suggested to get either Windows 7 Pro/Enterprise, or Windows 10 Pro/Enterprise before proceeding. With these pieces of information, we can see if anything glaring about the system is the issue. Once we have the system information up and running we are going to look for some specific pieces of information. To do so, go to the Windows Start Menu and search “System information”. The best place to start is by getting information about your system. Now that we know have an idea of where the issue is stemming from we need to gather information. We will proceed with this case and look at how to troubleshoot this type of issue from here on out. On the opposite side of the spectrum say the issue only happens on one computer with any file used, this would be a system/install issue.

For instance, if this only occurs with one file on any computer it is used on, it is likely a file issue and will need to be looked at closely by a GoEngineer Technical Support Engineer. How you proceed is determined by how you answered those questions.

When did this start? What happened on your computer around that time?.

Does this same behavior occur on another computer?.

Where is this file located? Is it local, in PDM, or on a network?.

This can be determined by asking some questions. The first step to identifying what caused the crash is to determine where the issue is stemming from: such as the files you are using, the environment SOLIDWORKS is installed on, or the installation of SOLIDWORKS itself. Note: This process will not work well with random occurrences as it requires some repeatability. In this guide, I will discuss some steps for how to troubleshoot SOLIDWORKS crashes, especially if this is a steady occurrence. Everyone who has used SOLIDWORKS has at one time or another experienced a crash whether that be a one time instance or a steady occurrence.